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Author Archives: Phil West

Discovering Operational Resilience (or How an A5 flyer saved an Organisation)

Scene setting Flight 59 began its descent in to Capetown at 1000 local time on a sunny August morning.  For Mike Phillips, Marketing Director of HAB Valves, life was good.  This morning, there would be a routine test of the new (hot air balloon) valve; routine because their test record was “first time, every time”. […]

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Dealing with a terrorist attack at your school

I was recently asked by one of my customers to review their school plans in the light of the Manchester attack.  Also NASUWT have concerns as to how schools will cope with a terrorist attack.  Therefore, I thought I should share some of the current information in a blog. Others have asked if schools could […]

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Evacuation, Invacuation (Shutdown) and Dynamic Lockdown, what is the difference?

I recently attended a school where the head informed me that while showing some prospective parents around their four year old daughter asked if they do that thing where everyone has to get under the table?  I guess she had been watching too many American dramas on television.  However, it prompted the head to ask […]

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Injuries and fatalities part 2

In the second of my posts about injuries and fatalities, I’m going to look what you should consider in terms of your school’s business continuity. Let’s start with an example of the worst kind of incident. On 13 March 2012, a coach carrying a Belgian school party back home from a skiing holiday crashed in […]

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Injuries and fatalities in school part 1

In my last blog post I examined the business continuity issues related to a significant potential problem for schools – the loss of your site or buildings. My next two articles will address another key scenario that can affect your school business continuity – an injury or fatality involving pupils or staff. In this first […]

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Where would you teach your children if your school burnt down?

This is a simple but important question, which many schools do not consider. While such a monumental catastrophe may seem unimaginable, the likelihood of your school being affected by a fire is shockingly higher than you might think.

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Are teachers too afraid to provide exciting experiences for fear of the potential risks?

In the modern world of post-incident litigation, teachers increasingly choose to avoid organising activities with any form of risk attached in case something goes wrong. But life is full of risk, which we automatically compensate for.

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Current events that may cause business continuity problems

In the summer I did an environmental scanning blog on the Nepal earthquake and El Nino.  I now want to look at two other events that could affect businesses in the UK.  The first of these is the immigration crisis and the second is the forest fires of Indonesia.

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How appropriate software can help resolve a major incident

Once you have gone around the business continuity lifecycle you should have the tools to deal with a major incident, or crisis, that would otherwise cause your organisation irreparable damage if not dealt with effectively.  However where do you house these plans, how do you activate them and make sure everything is recorded to protect […]

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Managing the media in a crisis

If your company or organisation is unfortunate enough to experience a major incident that concerns other people, the media will soon take an interest. Initially it may be just a few comments on social media, but these are monitored by local and national media, and if your event is newsworthy to them they will quickly descend on you. Just as you’re trying to focus on […]

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